At Alpha Dog Technical Services, we are committed to providing more than our customers ask for or expect, and we firmly believe in invoicing for results rather than simply for time or effort!
We do not mark up hardware or software for our regular business clients. Instead, we find the best price and pass that on directly to you. This helps keep us competitive against larger providers.
Also, we do not use travel time as a revenue source. Typically, clients located within one hour of our office will never be charged for travel!
Is your computer and network support company acting in the best interest of your bottom line…or theirs?
- Does your provider charge you the same fee for an hour traveling to and from your office as they do for an hour of actual work?
- Does a bill show up in the mail every time you call them just to ask one or two simple questions?
- Are they pressuring you to sign on for expensive "Managed Care" services that allow them to charge you more money while they put in less effort?
- Do they discourage you from directly contacting the engineers who know your systems and software best?
- Did they register your software or services under their own contact information or leave you without documentation of your servers or network, forcing you to go through them to make change or updates?
Well, if so, then you deserve to be treated better. Alpha Dog Technical Services is different, and we are committed to putting customers back in charge. We treat our customers like they are they only reason we are in business—because they are!